IT systems are becoming more and more complex along with the development of information technologies. As a result, companies require a professional IT department which will reduce costs and ensure smooth systems operations.
These IT services can be outsourced, such as network administration, database administration, and IT systems operation, among others. Yet, many question the pros and cons of IT outsourcing.
Why is outsourcing IT services becoming so popular?
Today, your technology requirements are met by your employee base. However, will they handle your future demands?. Technology is constantly evolving, to keep up with these changes, time, hard work and money are required to keep your employees and company up to date with the latest developments.
IT outsourcing saves you time by helping your permanent staff to prepare for new technologies while cutting the costs of your SW & HW updates, and even streaming your office supplies. IT outsourcing could also up your productivity and help you to provide more efficient customer service.
Pros of outsourcing IT services
What are the benefits of IT outsourcing?
Cost savings and quality
Outsourcing providers will help your company shave off on the costs of software license upgrades. Using highly efficient labor pools coupled with their more modern communication systems helps them relocate data centers to low-cost areas. Access to bulk purchasing and leasing arrangements on all software and hardware gives these companies a clear business edge. Inversely, setting up a home grown IT division can prove to be a time consuming and costly affair.
Efficient experts
IT outsourcing gives companies access to highly qualified and professional resources around the world. With a higher range of specialists of a wide scope of industries and possessing key skills. These “talent” centers are able to handle requirements ranging from simple to highly complex.
Access to advanced technologies
Betting on technological innovation is not a simple matter, it takes a large amount of capital investment. In the world of technology, companies have to keep up with leading-edge technologies lest they be left out of the race altogether. Outsourcing could help companies solve a myriad of issues.
Competitiveness
IT outsourcing companies help you dominate new technologies, develop an innovative process and a new business model, which results in improving your competitive position in the global marketplace.
Faced with a lack of proactive IT leadership, outsourcing providers can help your company become more competitive, efficient and agile by leveraging the latest technology resources. Today’s organizations are increasingly using outsourcing to transform their competitive landscape, reposition their products and services and do better business
Cons of outsourcing IT services
What are the risks of IT outsourcing?
Loss of control
Critics argue that outsourcing your IT to an outside provider can hardly match the responsiveness and service levels provided by an internal team, largely because the vendor is not subject to the same direction and management control as your personnel. Furthermore, there is a concern about the confidentiality of strategic investments, data and disaster recovery provisions.
Failure to coordinate
Some organizations try to combine outsourced consultants with their internal team. While hybrid IT models can be very successful, they still require some form of IT leadership, either external or internal. Lack of a clear IT direction will more likely lead to unplanned and time consuming redundancies.
IT is not so easy to outsource
IT systems aren’t a one-size-fits-all set up. Every company requires a unique type, its own tailored IT system that works well within the infrastructure, so you will need the help of a reliable and capable partner. Moreover, IT permeates the entire organization, IT systems have multiple functions and each company requires a different set of functions and a dedicated IT solution.
The bottom line
IT outsourcing can deliver the gains and benefits your company demands in today’s rapidly expanding business world.
A successful partnership with an experienced and trusted IT outsourcing provider can help you propel your business into the future. If you’re seeking a partner who can help you grow your business, Backoffice Abroad can become your most trusted outsourcing provider. Schedule a free, quick and easy consultation. Take action now!
